Thomas Cook collapse provides unexpected opportunities

Thomas Cook Airline taking off from airport runway
Thomas Cook aircraft - Credit to - Adrian Pingstone, Wikimedia Commons

Customers who lost their flights when Thomas Cook went bust are making a good thing out of a bad situation.

The travel company went into administration at the end of September and has left thousands of customers without flights and package holidays.

Pending refunds, customers now face the challenge of looking for something else.

A woman from Bolton decided to have a stay-cation in York and Scarborough rather than buying expensive flights.

The outside of the York Cathedral
York Cathedral – credit to Chloe Wilson.

Jacqueline Brown, 52, said: “We decided with the price spike that we would stay in the UK for a short break because it was so last minute. We lost our flights a week before we were supposed to head away for a winter break with our one-year wedding anniversary just around the corner.

“We had a great time away and visited the places where the new BBC1 comedy, Scarborough, was filmed and had a good Christmas shop. The only issue with the staycation was it was super wet and windy whereas if we headed to Turkey, we would just relax by the pool in warm weather.”

Another woman from Bolton thought she had lost her package holiday to Disney in 2020 but instead got an upgrade.

Louisa Howe, 19, a student at Manchester Metropolitan University, said she was gutted that she had lost her package holiday as she is the biggest fan of Disney.

Louisa said: “I rang Disney and they offered some package holidays with flights, so we booked with Virgin Atlantic. This is a massive upgrade for me and my partner as we know that Virgin flights are a dream.

“I feel so bad for the staff at Thomas Cook who have been made redundant and its not good at all but I’m just so happy that the full holiday wasn’t cancelled. Luckily, we booked through Disney so it was an easy fix and we should be getting a full refund.”

With prices on the rise at rival travel agents, customers are finding themselves waiting for prices to go down in the future and some have decided to go on holiday in the UK instead.